Agreement to Terms

By accessing the DramaTV website, placing an order, purchasing an IPTV subscription, ordering a TV Box package, or using our support services, you agree to be bound by these Terms & Conditions.

If you do not agree with these terms, please do not use our website or services.

Our Services

DramaTV provides IPTV subscription services, setup guidance, supported app instructions, and TV Box packages for customers who want to watch live TV, Arabic channels, sports, movies, series, kids content, and entertainment on supported devices.

Service availability, channel lists, app compatibility, and content categories may change from time to time due to updates, technical changes, third-party app changes, or service improvements.

IPTV Subscription Orders

When you order an IPTV subscription, you are responsible for providing accurate contact details, payment information, and device information when required.

• Subscription details are provided after order confirmation and payment.
• Activation time may vary depending on payment confirmation and technical availability.
• Login details may include username, password, host URL, M3U link, portal URL, or setup instructions.
• You are responsible for keeping your subscription details private.
• Sharing, reselling, or redistributing subscription access is not allowed.

TV Box Packages

TV Box packages may include a TV Box device, IPTV subscription, setup guidance, and additional accessories if stated on the product page.

• Please make sure your delivery details are accurate before completing your order.
• Delivery time may vary depending on your location and shipping provider.
• Tracking details may be provided when available.
• Device appearance, packaging, or included accessories may vary depending on availability.

Supported Devices and Apps

DramaTV may provide setup instructions for Smart TVs, Android devices, Firestick, Apple devices, TV Box, MAG/STB, Windows, MacBook, Chromecast, Roku, and other supported devices.

Third-party IPTV apps are not owned or controlled by DramaTV. App availability, activation fees, features, and compatibility may change depending on the app provider and device manufacturer.

Payments

All payments must be completed before activation or delivery. Prices may vary depending on the selected subscription plan, TV Box package, offers, currency, taxes, or payment method.

• We may use secure third-party payment providers.
• DramaTV does not store full credit card details on the website.
• Orders may be delayed if payment is not confirmed.
• We reserve the right to cancel or refuse any suspicious, incomplete, or incorrect order.

Trials and Test Access

If DramaTV offers a trial or test subscription, the trial is provided for evaluation purposes only. Trial duration, pricing, available channels, and features may vary depending on the offer.

Trial access does not guarantee that all channels, movies, series, or features will be identical to a full subscription at all times.

Refunds and Cancellations

Because IPTV subscriptions are digital services that may be activated and delivered quickly, refund eligibility may depend on the order type, activation status, usage, technical issue, and the package purchased.

• Activated digital subscriptions may not always be refundable.
• TV Box returns may require the device to be unused, complete, and in original condition.
• Shipping fees may not be refundable unless required by law.
• Refund requests should be submitted through our support contact.

Service Availability

IPTV services depend on internet connection, device compatibility, app performance, third-party systems, server availability, and network conditions.

DramaTV will make reasonable efforts to provide a smooth service experience, but we cannot guarantee that every channel, movie, series, app, or feature will be available at all times.

Customer Responsibilities

You agree to use DramaTV services responsibly and only for personal entertainment purposes.

• Do not share your login details publicly.
• Do not resell or redistribute the service.
• Use a stable internet connection for best performance.
• Provide accurate information when ordering or requesting support.
• Follow setup instructions provided by DramaTV support.

Support

DramaTV may provide support through WhatsApp, email, or other available support channels. Support may include setup guidance, activation help, app recommendations, and basic troubleshooting.

We may ask for device type, app name, order details, screenshots, or other technical information to help solve your issue.

Content and Channel Changes

Channel names, categories, VOD content, sports availability, movies, series, and entertainment libraries may be updated, changed, removed, or replaced without prior notice.

Any channel list displayed on the website is provided as a general directory and may not represent permanent availability of every channel at all times.

Limitation of Liability

DramaTV is not responsible for interruptions caused by your internet connection, device settings, third-party app issues, payment provider delays, shipping delays, or factors outside our control.

To the maximum extent permitted by law, DramaTV will not be liable for indirect, incidental, or consequential losses related to the use or inability to use the service.

Changes to These Terms

DramaTV may update these Terms & Conditions from time to time. Any changes will be posted on this page. Continued use of the website or services after updates means you accept the updated terms.