Every day help for our customers

Here you will find all the popular questions and answers. If you need more help, you can contact us at any time.

We accept Debit or Credit Card (Visa or Mastercard). Our Payments method is highly secured & encrypted. We didn’t store any credit card details.

Yes, you can. But make sure to use one TV or device at the same time. Otherwise, your subscription will be freezing and not working.

If you need to watch two TV’s at the same time, in this case, you need to order an extra device (Connection).

You will get up to a 50% discount on each extra device (Connection). This option is available during the checkout order.

You can add up to 3 extra devices (Connections) to your main subscription. See the below image:

For example:

  • Main Subscription is $54.99 USD per year
  • 1st extra connection is $30 USD per year.
  • 2nd extra connection is $30 USD per year.
  • 3rd extra connectional is $30 USD per year.

The discount is applied to all subscriptions  (1 Month, 6 Months & 12 Months). CLICK HERE to order the subscription.

Yes, you have 7 days for cancellation and you will get a full refund. All you need to do is login to your online account and submit a ticket. Then our team will respond to your request within 24 hours.

Unfortunately, we don’t have a free trial for a few hours. But you can order 24 hours to test our service for a small fee of $2.99

CLICK HERE To order 24 hours,

CLICK HERE to order 24 hours for MAG device

NOTE: The activation is instant and the subscription login details will be sent to you by email immediately.

The first step is to order the subscription, please CLICK HERE to view all subscription prices & the ordering process.

For more information about all supported devices including Smart TV & how to install the app on your device, please CLICK HERE

If you don’t have any current device, please CLICK HERE to order the TV Box with a subscription.

Delivery time within 2 days to USA, Canada & Australia. Other countries are 4 to 6 days.

The subscription is allowed for one device (one connection) only. But don’t worry, you can add up to 3 extra devices (Connections) to your main subscription.

You will get up to a 50% discount on each extra device (Connection). This option is available during the checkout order. See the below image:

For example:

  • Main Subscription is $54.99 USD per year
  • 1st extra connection is $30 USD per year.
  • 2nd extra connection is $30 USD per year.
  • 3rd extra connectional is $30 USD per year.

The discount is applied to all subscriptions  (1 Month, 6 Months & 12 Months). CLICK HERE to order the subscription.

You can add up to 3 extra devices (Connections) to your current subscription.

All extra devices (Connections) will be linked to your existing subscription. So you can use the same subscription login details (username & password) or Playlist URL. 

To add extra devices, please follow the below steps: 

  • Login to your account.
  • Navigate to the top menu then select “Services”.
  • Select “View Available Addons”. 
  • Select the extra devices that you want, then complete the order. 

You can upgrade your current subscription by doing the following steps: 

1- Login to your online account.

2- Select Menu, then select My Services.

3- Select your current service and click on the Upgrade button.

Note: You can do an upgrade from 24 Hours to 6, 12 or 24 months.

See the below image:

No. We don’t offer any adults channels in our service.

Our service is family safe & we don’t accept any request about adding such content.

All Smart TV apps are third party app. You need to pay the activation fees to the app owner directly.

For Duplex Play app. You can order the app activation by yourself but you need to have an Android device to be able to pay the app activation fees (The cost is $2 USD per year).

We can do the app activation on your behalf, but our fees are $10 USD.

Also, we can do the activation for other apps such as Smart IPTV, Net IPTV, Set IPTV.

If you would like to activate the app for you, please CLICK HERE to order the app activation.

Upon we received your order, the app will be activated within 1 hour.

You can use any Android device (TV Box, Andriod TV, Tablet, Phone).

Please do the following steps:

  1. Go to TV Box à Home Screen à Select the Play Store (Also, you can find the Play Store in the Apps section).
  2. Open the Play Store, then search for this popular app: All IPTV Player. then download it.
  3. CLICK HERE to order the subscription.

As we per our understanding from our clients who used Roku devices.

Recently, Roku has updated their system & software for some models. Due to this update, the developer mode can’t be accessible for some Roku models.

Please try to reset your Roku box to factory default settings. Then try again to install the app.

Just follow the setup instructions at https://cms.alldrama.tv/index.php?rp=/knowledgebase/5/How-to-setup-Roku-TV-or-Roku-Stick-Device.html

If you still have the same issue, please log in to your online account and submit a support ticket and we will help you with a solution.

This issue will be solved by doing the following steps: 

  1. Turn the power off your device and internet router for 5 minutes.
  2. Turn On your internet router then make sure you have an internet connection.
  3. Turn On your device, then test the channels, movies or series.

Yes, you can hide one or more countries on your TV channels list or any category.

Please do the following steps: 

  1. Go to the App home screen, then select Settings.
  2. Select Parental Control & create a password.
  3. Then you will be able to hide/ remove any TV Category, Movies & Series. See the below image.

Become a reseller with “All Drama TV” and earn extra income through a partnership with us, our reseller’s offers are very simple and straight forward. Our prices, apps, services & streaming servers are the most powerful on the market and available worldwide (USA, Canada, Brazil, Europe, Middle East, Australia & New Zealand).

Your customers will enjoy the best Arabic & English HD channels including all premium content and a wide selection of the latest Arabic & English Series and Movies.

We will provide you with an IPTV Panel Dashboard with an automated & instant provisioning system to add, manage, activate & renew the subscription for your customers.

Please keep in mind, some resellers are making a net profit from $300 to $500 USD per day. Don’t miss this opportunity!

Work from home and start earning money as main or additional income!

Just you need a Laptop or Smart Phone to run this business … That’s All!

Reseller Account Benefits:

  • Start with a low investment of $500 (This amount will be added as a credit to your account immediately).
  • Activate the subscription from your credit at any time.
  • Add credit to your reseller account at any time.
  • 50% discount on all listed prices on our website!
  • Full control for your customers.
  • Add unlimited Sub-Resellers.
  • Add unlimited customers.
  • Add, renew, enable & disable your customer subscription.
  • Automatic subscription provisioning to your customers.
  • Instant activation to your customers.
  • Ability to provide 24H free trail to your customers!
  • Technical Support 24X7X365.
  • Support all devices.
  • Dedicated Account Manager to support your requirements and needs.
  • Our account manager will give you a full training session upon your request.

To Order Reseller Account, please CLICK HERE and you will receive your immediate access within 5 minutes.